WCG Bulletins

Notices and safety updates regarding WCG Services

Remote Services

April 21, 2020


WCG continues to monitor the situation as it unfolds across Canada and has enacted a number of measures to protect the health, safety and well being of our clients, staff and partners. Due to the circumstances regarding the COVID-19 pandemic, effective March 19 all WCG operated locations have been providing services remotely – continuing to serve clients online, by phone and email. Our main office in Victoria also transitioned to a remote-work environment at this time.


We will continue to follow the direction of health officials and will serve clients remotely until such time as it is deemed safe to return to our Centres. Should you have any questions or if we can be of assistance in any way, please reach out to us at: communications@wcgservices.com.


Thank you and stay healthy.


March 3, 2020


As a leading global human services provider, WCG is closely monitoring the spread of the COVID-19 (“coronavirus”) pathogen.


As always our first priority is the safety of our clients and staff. All WCG offices are closely monitoring their local situation and following the advice of medical health authorities and immediately reporting any suspected cases. Given much of our work is face-to-face, WCG has suspended all international travel for staff to high risk countries while ensuring that all recent personal and business travel is reported and, where necessary, staff are quarantined. Any staff who recently travelled to a high risk country cannot return to work unless they have a medical clearance.


In addition, WCG has implemented its Universal Infection Control Guidelines and reinforced the need for all staff to exercise proper hygiene to help reduce the spread COVID-19.


The most recent list of high risk countries is: China; Hong Kong (including Macau); Thailand; Japan; Korea, Singapore; Indonesia; Malaysia; Taiwan; Iran; and Italy.


If you are a WCG client and have recently visited one of these countries and are scheduled for a meeting with one of our staff, please contact the office and postpone the meeting. If you are feeling unwell, immediately contact your doctor or seek advice from a hospital. Medical authorities warn that the following symptoms could indicate COVID-19 infection: fever; breathing difficulties such as breathlessness; cough; sore throat; fatigue or tiredness.


WCG will continue to closely monitor the spread of COVID-19 and update our web site with any new advice.